Terms of service
TERMS & CONDITIONS
Last Updated: 24.06.2026
Welcome to Cove Beauty. By accessing or purchasing from this website, you agree to these Terms & Conditions.
1. About Us
Cove Beauty (“we”, “our”, “us”) is an online retailer of professional beauty products and consumer beauty products.
2. Products
We aim to ensure all product descriptions, images and prices are accurate. However, slight variations may occur.
All products are subject to availability.
We reserve the right to discontinue products or amend pricing without notice.
3. Orders
When placing an order, you confirm that all information provided is accurate.
We reserve the right to refuse or cancel any order for reasons including:
* Product unavailability
* Payment issues
* Suspected fraud
* Pricing errors
An order confirmation email does not constitute acceptance of your order. Acceptance occurs when goods are dispatched.
4. Pricing & Payment
All prices are displayed in GBP (£).
Payment must be received in full before products are dispatched.
5. Delivery
Estimated delivery times are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by couriers, customs, weather conditions or circumstances beyond our control.
6. Returns
Please refer to our Returns & Refunds Policy for full details.
For hygiene and safety reasons, certain beauty products may not be eligible for return unless faulty.
7. Intellectual Property
All content on this website, including logos, product images, text, graphics and training materials, remains the property of Cove Beauty and may not be copied or reproduced without permission.
8. Limitation of Liability
To the fullest extent permitted by law, Cove Beauty shall not be liable for indirect, incidental or consequential losses arising from use of our products or website.
Nothing in these terms limits your statutory rights.
9. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
10. Contact
For any queries, please contact:
Email: connect@covebeauty.co.uk
PRIVACY POLICY
Last Updated: 24.06.2026
Introduction
Cove Beauty is committed to protecting your privacy and handling your personal information responsibly.
Information We Collect
We may collect:
* Name
* Billing and delivery addresses
* Email address
* Telephone number
* Payment information (processed securely by third-party providers)
* Order history
* Website usage information
* Marketing preferences
How We Use Your Information
We use your information to:
* Process orders
* Deliver products
* Provide customer support
* Send service-related communications
* Improve our website and services
* Send marketing communications where consent has been provided
Legal Basis
We process personal data under the UK GDPR on the basis of:
* Contract performance
* Legal obligations
* Legitimate interests
* Consent where required
Marketing
You may unsubscribe from marketing communications at any time using the unsubscribe link in our emails.
Sharing Information
We may share data with:
* Payment processors
* Delivery companies
* Website hosting providers
* Professional advisers where required
We do not sell personal information.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy and meet legal obligations.
Your Rights
You have the right to:
* Access your personal data
* Correct inaccurate information
* Request deletion where applicable
* Restrict processing
* Object to processing
* Withdraw consent
To exercise your rights, contact us at connect@covebeauty.co.uk
Cookies
Our website uses cookies to improve functionality and analyse website performance. Please see our Cookie Policy for further information.
Contact
If you have questions regarding this policy, contact:
Email: connect@covebeauty.co.uk
You also have the right to complain to the Information Commissioner’s Office (ICO).